Refund Policy

At Pandit Jagannath Guruji, each consultation is custom-prepared for the individual booking, with Guruji studying your Janma Kundali and current planetary positions ahead of the session. Because of this personalised, time-bound nature, our refund policy reflects the preparation work that begins immediately after booking.

1. No Refunds Policy

All bookings are final and non-refundable because:

• Each consultation involves significant preparation by Guruji before the session
• Your booked time slot is reserved exclusively for you, blocking it for other clients
• Services are entirely personalised and prepared in advance
• No physical product is involved — services are delivered digitally via Google Meet

We do not offer refunds for completed consultations, cancellations after booking confirmation, returns, or exchanges. Please review service details and your availability carefully before completing a booking.

2. Rescheduling

We may accommodate rescheduling requests when:

• You provide at least 24 hours advance notice
• The reason is determined to be valid by our team
• An alternative slot within 30 days is available

To request a reschedule, contact us at support@panditjagannathguruji.com or WhatsApp as early as possible.

3. No-Show Policy

If you do not join the Google Meet call within 5 minutes of the appointment time, the consultation is considered a no-show — no refund or rescheduling will be offered. Please be punctual and join using the link in your confirmation email.

4. When We Will Refund or Reschedule

If the consultation cannot be delivered due to reasons on our side, we will fully accommodate you:

• Guruji is unable to attend due to unforeseen circumstances
• Technical failure on our end (e.g., non-functional Google Meet link)
• Internal scheduling errors

In such cases, you will be offered a reschedule or a full refund within 5–14 business days via Razorpay.

5. How to Request a Refund (eligible cases)

Email us at support@panditjagannathguruji.com with your full name, booking confirmation number, and a brief description of the issue. We respond within 2 business days.

6. Contact Us