Privacy Policy

This Privacy Policy describes how SAI JAGANNATHA ASTROLOGY CENTRE (operating as Pandit Jagannath Guruji) collects, uses, and discloses your personal information when you visit our website, book a consultation, or otherwise communicate with us.

1. Information We Collect

Information you provide directly

• Contact details: name, email address, phone number, billing address
• Consultation details: date, time, and place of birth, family information, and concerns you share
• Payment information: processed securely through Razorpay (we do not store your card details)
• Communications: messages, queries, or feedback you send to us

Information collected automatically

• Device information: browser type, IP address, network identifiers
• Usage data: how and when you interact with our website
• Cookies: small data files that help us improve site functionality

2. How We Use Your Information

• To deliver consultations and related services you have booked
• To prepare your Janma Kundali analysis and personalised guidance
• To process payments and send booking confirmations
• To schedule sessions and send Google Meet links via email
• To respond to your queries, support requests, and feedback
• To send service-related updates, reminders, and follow-ups
• To improve our website, services, and customer experience
• To prevent fraud and comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with:

• Razorpay — our payment processor
• Google (Meet & Calendar) — to conduct online consultations
• Hostinger — our website hosting provider
• Legal authorities — when required by law

4. Data Security

We use industry-standard security measures including HTTPS and secure payment processing through Razorpay. No online system is 100% secure — please do not share sensitive information through unsecured channels.

5. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfil legal obligations. Booking records may be retained for up to 7 years for accounting purposes as required by Indian law.

6. Your Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications anytime

To exercise these rights, contact us at support@panditjagannathguruji.com.

7. Confidentiality of Consultations

All consultations are private and confidential. Your birth details and concerns are used solely for the purpose of the consultation and are never disclosed to third parties without your consent.

8. Children's Data

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

10. Contact Us